The
inspectorates behind Oneplace are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website, and in doing so adhere to many of the available standards and guidelines.
This website endeavours to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 (external link), and AAA where possible. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.
This site has been built using code compliant, as far as possible within the constraints of our content management system, with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.
We work with pan-disability charity the Shaw Trust to audit and improve the accessibility of our website, participating in their website accreditation programme. This combines a full technical audit with rigorous disability user testing. Every member of their testing team is an experienced assistive technology user and understands the frustrations of not being able to access websites that don't consider the needs of disabled users.
We are continually seeking solutions that will continue to improve our website's accessibility. Should you experience any difficulty in accessing our website, please don’t hesitate to give us feedback.
Key accessibility features
Access keys
We have included the UK Government's standard access keys to enable you to navigate the main website sections using the keyboard.
How to use
For Internet Explorer users, press the 'Alt' and the number you want, listed below.
For Firefox users, press 'Alt' and 'shift' and the number you want, listed below.
Supported keys
S - Skip navigation
1 - Homepage
2 - About the site
3 - Sitemap
4 - Search by area
5 - Search by organisation
6 - Performance indicators
7 - Freedom of information
8 - Glossary
9 - Contact us feedback form
0 - Access key details
Listen to this website
You can listen to this website with BrowseAloud, which is free to download from the BrowseAloud website.
Find out more about BrowseAloud and download the software.
PDFs
Area and organisational assessments are provided as Adobe PDFs, as well as in accessible HTML. Visit Adobe (external link) for free tools that will convert PDFs to plain text or HTML, and for further information about PDFs and accessibility.
If you require a copy of PDF documents on this site in large print, in Braille, on tape, or in a language other than English, please call: 0844 798 7070.
Audio and video
Where audio and video is included on the site, we offer a text alternative for the hard of hearing.
Feedback
Please give us feedback - this will help us to improve our website.
Changing text size
You can change text size using your browser.
In Internet Explorer, go to 'view', 'text size'. Select the text size you require.
In Firefox, go to 'view', 'text size'. You can increase or decrease the text size as required.