One place: Your guide to public services in England

Visit the Directgov website
 

The area information on Oneplace comes from an evaluation of public services known as Comprehensive Area Assessment. These assessments ended in June 2010. This website covers the annual assessments first released in December 2009, and will not be updated further.

Who's this site for?

 

The site is available to everyone. We’ve assessed every area in England, and its local public services, to provide you with an independent view of how well you’re being served. We use this information to help encourage local public services to improve.

Local people can also play an important role, using this information to get involved in their local public services and challenge them to do better. We’ve set out some of the ways you can get involved.

Local public services and partnerships will also use the site. They will be able to look at assessments and performance in their area and compare it with others. They will be able to find areas that are doing really well on particular issues or themes and learn from their experience.

The government will also use the site to see how their national policies are working locally, for example reducing crime and tackling climate change.

 

 
 
 

Make a difference in your area

There are many ways you can get involved in your local area. It could be as simple as reporting something to those responsible for public services, sharing your opinion, or volunteering.

Find out how to make a difference